Next thing to check for is your scanning dpi. Under document type, make sure it has RTF as the default. Clcik on Microsoft Word, Click on modify. When you went to Update list of applications to send scans to, did you select Microsoft Word? Open the Dell All-IN-One Center, scanning and copying, update the list of applications to send scans to. The jibberish, is this when you have something that's written? This is why it can be edited. It will update, just don't remember if it was by using the directions above or if they emailed me a link. Maybe this version has a better OCR and will cut down on the jibberish. Then click help and update and it gave me a newer version of Sprint. Just say it was a purchase with a Dell 924 printer. When you activated Abbyy Sprint Fine Reader, click on help, then register.
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